Meet the Village People

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Longtime readers of the Shore Journal know the journey that we have all taken together in the past year. We began with nothing less than wide-eyed wonder, and watched as this small group of computerists grew, and formed what we have come to know as our "virtual community."
The community has become a reality, and the reality a Village. The Computer Village is open for business.
It hasn't been easy. Plagued by bad weather, the consolidation of ICNet, Intercom Computers, Stat Computer Repair and QDS Software has been confusing for everyone, but things have begun to settle down, and days are beginning in the morning, and ending more or less, in the evening.
That hasn't been so for a long time now, for Scott Jones or for Marta Ward. Scott has spent the past few months building the offices, workrooms and classroom of the Village, and now he's happy to find himself getting home in time for dinner on occasion. Shown here talking to Marta, the President and CEO of the Village, Scott is one of the handful of fully grown-up adults you'll meet at the Village.
If you should call, (the number is a clever 219-DATA), the phone is likely to be answered by a very charming young woman named Emma Crismond, who does that along with greeting customers, ringing up sales and in general providing a cheerful attitude to everyone she meets.
Folks looking to buy or upgrade computer equipment generally talk to Jeff Elliott, who comes to the Village from the QDS/STAT group. Jeff knows his computers, and he spends time in back building them, too. Jeff's a good guy. You'll like him.
Many of the businesses around the shore know this fellow, Kent Parkin. He's been building and fixing computers on Delmarva for years. A personable fellow with an engaging smile, Kent is known for staying with a problem until it's solved, and for not being satisfied until the customer is satisfied. If he comes to your office, offer him some coffee. He drinks a lot of coffee.
Someone you'll have to look hard to find is Geert Merkelbach, our intern from Holland. Geert spends most of his time programming, but if you interrupt him, you'll find a charming young Hollander with a very friendly way about him. If you talk to him, you might be suprised to learn, as we were, that Holland is all over the web like a big doggie, and that there are hundreds of independent internet providers in his homeland. Look for some really cool enhancements in our system soon, compliments of Geert.
You'll have to look around pretty hard to find this fellow, too. His name is Stewart Ward, and if you do find him, he's likely to have his nose stuck in a machine, as he does here. That's where he seems to like to keep it, too, and pretty much out of other people's business. He's John's younger brother, and like John, he feels comfortable dealing with machines. You won't have to worry about him talking your head off, either. He doesn't say very much. But, he thinks a lot.
If you got a hole in your Trumpet Winsock, or if your browser developed a tummy-ache from something it couldn't digest, there's a good chance you talked to this young man. His name is Jason LaGarde, and he's been with ICNet since last summer. Although he's only 19, Jason has been computing "since he was a kid", which means he has over ten years of computing experience. Jason has an endless supply of patience with new users, and has helped hundreds of people get online. Jason's parents did a real good job of raising him, and we told them so.
If you didn't talk to Jason, then you probably talked to Glen Juskiewicz, or gdj as he's known on the system. Glen is the most organized young person we've ever met, and he has to be. He's responsible for seeing that new users accounts are logged, that requests for information and software are filled, and in general seeing that our users get what they need. He also spends lots of time patiently explaining the nuances of getting online to new users, and trouble-shooting systems that won't cooperate. Although a genial and engaging fellow, Glen is one of those people who believe that pictures can be used to steal your soul, or something, and would only consent to being photographed from behind. This IS the back of his head, however.
Whatever the reasons that may bring you to the village, if you stay still long enough you will see this fellow go by. His name is John Ward, and he has more than his sleeping son resting on his shoulders. John is the owner, and has to answer to Marta, his wife, for everything that goes on at the Village. In spite of the pressure, John's a joker by nature, and usually jokes around with everyone while they're working. (Usually... but not always.)
There are a few other people we didn't get to mention, of course. Notably David and Marvin, the programmers who work upstairs, and the ubiquitous Mitchell, whose poking and fiddling keeps our system running.
The Village is open for business, and it's ok to stop in and say "hello". If you haven't, do so soon. A little stone soup goes a long, long way.

March 10, 1996 Charles Paparella The Shore Journal
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